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FAQ

General questions and answers

At the moment, the tours are only available in German and English. However, Spanish mixed with English is also possible.

We will arrange payment for the tour on the spot. Just as relaxed as the tours. You can pay in cash, on the day of the tour. Also by bank transfer or Paypal. Credit cards are not accepted for the time being.

You can cancel the tour at any time up to 2 days in advance.

Photography and safety in Santiago de Chile

Photography is usually easy in Santiago, but caution is important in crowded areas.
Some parts of the city are safer than others – find out beforehand.
Safety precautions such as keeping an eye on bags and using inconspicuous equipment are advisable.

Yes, it is generally safe to take photos in Santiago, especially in the tourist areas such as the city center, Lastarria and Bellavista. However, you should take special care of your equipment in crowded areas or lesser-known neighborhoods to avoid theft.

Some neighborhoods in Santiago are less safe, especially at night. Some areas are best avoided, especially if you are traveling with expensive camera equipment. However, these are off our routes, even if we are off the beaten track.

If you have expensive equipment with you, it is advisable to stow it inconspicuously when you are in less safe areas or large crowds. It is best to use inconspicuous bags and not keep your camera visible at all times.

Yes, you can photograph most public places and buildings in Santiago without any problems. However, you should be careful with government buildings and military installations, as photography is sometimes restricted here.

Make sure you always have your equipment close to you and keep your bags locked. But as we are traveling in groups, we are largely safe. I also know from experience which areas in Santiago are safer and which are not, and plan the tours accordingly.

It is usually safe to take photos at night in the central, lively districts. Nevertheless, pay attention to your surroundings, avoid remote roads and be particularly careful in less frequented areas.

The tours always end before nightfall.

Smartphones are widely available in Santiago and it is usually not a problem to use them for photos. Nevertheless, the same applies here: It is better to leave your smartphone in your pocket when you are not using it. Keep your eyes open for motorcyclists or cyclists. But even here the danger is relatively low, as we move in groups.

It can be helpful if you are accompanied by a local or a guide who knows the area, especially if you want to get to know the city better and are unsure about unsafe areas.